Privacy Policy
Effective Date: 29th January 2025
At Sand Lane Pet Services (“we”, “our”, “us”) are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit and make a purchase from our website www.woofystop.com (the “site”) By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of personal information when you use our Site:
Personal Identification Information: Name, email address, mailing address, phone number, and payment information.
Order Information: Details about the products you purchase, including food and animal accessories, and any specific requests or preferences you may have.
Payment Information: Credit card details and billing address (processed by third-party payment processors).
Usage Data: Information on how you interact with the Site, including your IP address, browser type, device information, and pages visited.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and fulfill your orders, including shipping and billing.
To improve customer service and address your inquiries and requests.
To communicate with you regarding your orders, promotions, and other updates.
To improve and personalize your experience on our Site.
To prevent fraud and ensure the security of our Site.
To comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your personal information with the following:
Service Providers: Third-party companies that help us operate our business, such as payment processors, shipping companies, and customer service providers.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred.
Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.
4. Data Security
We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our Site, analyze trends, and gather information about your browsing behavior. You can control cookie settings through your browser, but disabling cookies may impact your ability to use certain features on our Site.
6. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information.
Opt out of promotional communications by following the unsubscribe instructions in emails or by contacting us directly.
Request that we do not sell or share your personal information with third parties for marketing purposes.
7. Third-Party Links
Our Site may contain links to third-party websites, including social media platforms and external service providers. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
8. Children’s Privacy
Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Please review the Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Sand Lane Pet Services
Email: info@woofystop.com
Phone: 0044 7512 592160